Effective Date: January 1, 2020
Our Privacy Statement is designed to help you better comprehend how we collect, use, store, process, and transfer your information whilst using our Services, including our website (www.bione.in) and mobile application (“Platform”) , owned and operated by Boine Ventures Private Limited.
Any reference to “you”, “your” or “users” refers to you as the visitor, subscriber or user of the Platform/ Services and/or any features or functionalities on the Platform. Any reference to “Bione”, “we”, “our” and “us” shall refer to Boine Ventures Private Limited.
By accessing and using the Platform and the Services, you agree and give consent to collect, transfer, use, store, disclosure and share, in certain specific cases, your information as described and collected by us in accordance with this Privacy Statement.
The Privacy Statement specified herein is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Statement periodically.
All information submitted by the users on the Platform shall be safeguarded and protected. Bione is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that it collects, uses, retains and discloses in the course of conducting business and providing the Services. Bione will protect the data provided by you and will use the same for purposes of providing Services to you and any other administrative purposes relevant to any products/services provided by Bione.
We may receive reports based on the use of these technologies from third-party service providers as Anonymised, individual-level information or as Aggregate Information (as described in Section 4.c).
Other Types of Information
We constantly work to improve our Services with new products, features and applications which may result in the compilation of latest and different types of information. We will update our Privacy Statement and/or get your prior consent to new processing, as needed.
Bione will use and share your Personal Information with third parties only in the ways that are described in this Privacy Statement.
To provide you with Services and to analyze and improve our Services
We utilize the information described above in Section 2 to provide, operate, improve and analyze our Services. These activities may include, using your information in such a way that it is consistent with this Privacy Statement to:
To analyze, process and deliver your genetic test results
As described above, to receive results through BionegXplore, you must create a Bione account, register your kit, and submit your sample for whole exome sequencing or whole genome sequencing or meta genome sequencing or combination to analyse genomic variants and its impact. If a user has been genotyped once, we may further analyze your Genetic Information to give you your ancestry and/or health reports, depending on the Service purchased. We continuously works to improve our Services based on our research and product development, and genetic associations identified in the scientific literature. If you are eligible to receive supplementary reports or updates in the future, you may be notified of or you may be able to directly access these updates.
To let you to share your Personal Information with others
You can also share User Content directly with individuals who have not used our Service via a distinctive, shareable URL or through a social media platform. You should be thoughtful about your sharing choices. If you choose to share any Personal Information, the individuals with whom you share this information, may use or share your Personal Information, which may also include any sensitive information.
To allow you to share your Personal Information for Bione Research purposes
You have the choice to participate in Bione Research by providing your consent. “Bione Research” refers to research aimed at publication in peer-reviewed journals and other research funded by the government, conducted by Bione.
Bione Research could also be sponsored by, conducted on behalf of, or together with third parties, like pharmaceutical companies, academic institutions or non-profit foundations. Bione Research may study a specific group or population, identify potential areas or targets for therapeutics development, conduct or support the development of drugs, diagnostics or devices to diagnose, predict or treat medical or other health conditions, work with public, private and/or non-profit entities on genetic research initiatives, or otherwise create, commercialize, and apply this new knowledge to enhance health care. Bione Research uses Aggregate and/or Individual-level Genetic Information and Phenotypic Information as specified in the appropriate consent document(s), as explained in greater detail below.
Your Anonymised Genetic and Phenotypic Information may be used for Bione Research only if you have consented to this use by completing a consent document. If you have completed the Bione Research consent document:
If you have completed the individual-level data sharing consent, or additional consent agreement, in addition to the uses above under the Bione Research consent document, Bione may share Anonymised Individual-level Genetic Information and Phenotypic Information only with selected third party research collaborators for Bione Research purposes.
To recruit you for external research
Research being an important aspect of our Services we would like to make sure that interested participants are aware of additional opportunities to contribute to interesting, novel scientific research conducted by academic institutions, healthcare organizations, pharmaceutical companies, and other groups. If you have chosen to participate in Bione Research, from time to time we may inform you of third party research opportunities for which you may be eligible. For instance, if a university tells us about a new cancer research project, we may send an email to Bione Research participants who would fit the relevant eligibility criteria to make them aware of the research project and provide a link to participate with the research organization conducting the study. We will not share Individual-level Genetic Information or Phenotypic Information with any third party without your explicit consent.
To provide customer care & Genomics counselling support
When you contact Bione customer care & counselling team, we may use or request Personal Information, including sensitive information, as necessary to answer your questions, resolve disputes, and/or investigate and troubleshoot problems or complaints. In some instances, we could also be required to process one customer’s Personal Information to resolve another customer’s dispute or request. For example, if a customer reports behavior that violates our Terms of Service, we shall separately process both customers’ Personal Information and respond separately to every individual as appropriate. We will not share your Personal Information with another customer without your consent.
To conduct surveys or polls, and obtain testimonials
We value your feedback and might send you surveys, polls, or requests for testimonials to enhance and optimize our Services. You can control the information you share with us. In case you do not wish to receive these requests, you can change them in your Bione Account Settings.
To provide you with marketing and Sales communications
General service providers
We share your required Personal Information described above in Section 2 with our third party service providers, as required for them to provide their services to us and assist us to perform our contract with you. Service providers are third parties (other companies or individuals) that help us to provide, improve and analyze our Services. While Bione itself conducts the majority of data processing activities required to provide our Services to you, we engage some third party service providers to assist in supporting our Services, in the following areas:
NOTE: Our service providers act on Bione’s behalf. We implement procedures and maintain contractual terms with each service provider to protect the confidentiality and security of your information.
“Targeted advertising” service providers
We permit third party advertising networks and providers to collect Web-Behavior Information regarding the use of our Services to help us to deliver targeted online advertisements (“ads”) to you. They use cookies and similar technologies, to gather information about your browser’s or device’s visits and usage patterns on our Services and on other websites over time, which helps to better personalize ads to match your interests and to measure the effectiveness of ad campaigns. We and our third party service providers will not use your Sensitive Information, such as Genetic, microbiome Information and Phenotypic Information, for targeted marketing without asking for and receiving your explicit consent.
We may share Aggregate Information on our Platform or with third parties. For example, Aggregate Information may include a statement that “30% of our female users share a particular genetic trait,” without providing any data or testing results specific to any individual user.
Under certain circumstances, your Personal Information may be subject to processing pursuant to laws, regulations, judicial or other government warrants, or orders. For example, we may be required to disclose Personal Information in coordination with regulatory authorities in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Bione will preserve and disclose any and all information to law enforcement agencies or others if required to do so by law or in the good faith that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that Bione may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the Bione Terms of Service and other policies; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Bione, its employees, its users, its clients, and the public.
In the event that Bione goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Statement.
We provide access to your Bione data within your Bione account. You can access and download data processed by Bione within your Bione account settings and within applicable reports, tools, and features. If you lose access to your Bione account or account email address, please contact Bione customer care for assistance. If you lose access to your Bione account, in certain circumstances, we may require that you submit additional information sufficient to verify your identity before providing access or otherwise releasing information to you. If you choose not to submit the required documentation, or the information provided is not sufficient for the purposes sought, Bione will not be able to sufficiently verify your identity in order to complete your request.
Sharing outside of the Bione Services
You may choose to share your Personal Information with friends and/or family members, doctors or other health care professionals, and/or other individuals outside of our Services, including through third party services such as social networks and third-party apps which connect to our Platform through our application programming interface (API). These third-parties can use your Personal Information in a different way than we do under this Privacy Statement. Please choose carefully and review the privacy statements of all other third parties that may be involved in the transaction. Bione does not sponsor or endorse any API applications, and does not affirm the accuracy or validity of any interpretations made by third-party API applications.
In general, it can be difficult to hold or recover Personal Information once it has been shared or disclosed. Bione shall have no liability for any consequences that may result because you have shared Personal Information with others. Similarly, if you are reading this because you have access to the Personal Information of a Bione customer through a multi-profile account, we recommend you to recognize your responsibility to protect the privacy of each person within that account. Users with multi-profile accounts (i.e., where multiple family members register their kits to one account) should use caution in setting profile-level privacy settings.
You shall always have an option to withdraw your consent for collection and use by Bione of your Information by intimating Bione about such withdrawal by writing to Bione at the below mentioned contact information.
Bione takes the trust seriously you place in us. Bione implements administrative, physical, and technical measures to prevent unauthorized access to or disclosure of your information, to ensure the appropriate use of information, to maintain data accuracy, and otherwise safeguard your Personal Information. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices may include, but are not limited to the following areas:
Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password, and other authentication information you use to access our Services. You should not disclose your authentication information to any third-party and should immediately notify Bione of any unauthorized use of your Bione account. Bione cannot secure Personal Information that you release on your own or that you request us to release.
Bione is committed to protecting the privacy of children as well as adults. Neither Bione nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18. A parent or guardian, however, may collect a saliva sample from, create an account for, and provide information related to, his or her child who is under the age of 18. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to Bione about his or her child is kept secure and that the information submitted is accurate.
The Platform may provide links to third-party websites operated by organizations not affiliated with Bione. Bione does not disclose your information to organizations operating such linked third-party websites. Bione does not review or endorse, and is not responsible for the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Statement applies solely to information collected by Bione and our service providers on our behalf.
Bione may modify this Privacy Statement from time to time. We recommend revisiting this page periodically to stay aware of any changes to this Privacy Statement. If we modify this Privacy Statement, we’ll make it available through our Platform. Whenever material changes to this Privacy Statement are made, we will provide you with notice before the modifications are effective, such as by posting a notice on our Platform or sending a message to the email address associated with your account.
By continuing to access or use the Services after changes to this Privacy Statement becomes effective, you agree to be bound by the revised Privacy Statement. If any changes are unacceptable to you, you may stop using our Services and delete your account at any time.
We also may provide additional “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific Services. Such notices may supplement or clarify our privacy practices or may provide you with additional choices about how Bione processes your Personal Information.
If you have questions on this Privacy Statement, or wish to submit a complaint, request or inquiry, please contact the Bione’s IT Head & Administrator:
Address: #404, 4th Floor, Brigade IRV Center, Nallurahalli, Whitefield, Bangalore-560066 Karnataka, India.
All disputes arising out of or in relation to the Privacy Statement shall be governed by the laws of India and the courts at Bengaluru shall have exclusive jurisdiction.
